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Remote Call Forwarding

Frequently Asked Questions

How To Call Forward Your Telephone Number Using the DMR Communications Website.

  • Step 1. Go to www.dmrcom.com and click on the "My Account" button in the main navigation bar.
  • Note: This page shows the same "My Account" button above in the main navigation bar.

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  • Step 2. Click on the "Manage Your Number" login button on the DMR Voice Service Links page

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  • Step 3. Login with your main telephone number and password. If you are not sure of your password, please call our customer service line at 866-404-2988 and a representative will reset it for you. Please note this password and keep it in a safe place.
  • Note: This takes you to our Secure Voice Service Portal. If your browser gives you any security warning, please accept the security certificate, and proceed. Firefox 3 gives a warning that requires you to add a security exception. Please do so.

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  • Step 4. Once logged in to your account, click on the "Call Manager" button in the secondary navigation

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  • Step 5. In the Call Manager section of the portal, choose "Forwarding"

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  • Step 6. To forward your telephone number to another telephone number, simply add the number into the "Forward calls to" field, click the red "X" so that it becomes a green "checkmark" and click "Apply" at the bottom of the page.
  • Important Note: Make sure you forward to a number using all 11 digits. You must put a one "1" in front of the area code, and number. For example, 1 714 338 8807
  • Note: To unforward the number, simply click the green checkmark to turn it to a red "X" and click apply.

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  • Step 7. Please note the "?" link within the portal. If you have any further questions about the functionality of this portal, it is explained here.

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